“Valmas Consulting (Vasileios Valmas)” Consulting Policies

Payment of services

All our services are provided having been prepaid by the customer before the start of the session.

If the service is not paid (the requested amount of money has to be completely transfered to the PayPal or to the Piraeus Bank account) at the latest three hours before the start of the session, Vasileios Valmas has the right to cancel the booking; a new booking will be suggested at that moment.

Work on documents

All the work on the documents received will be in the same language. Translation from one language to another will be charged separately after having been assessed as per volume, having been estimated per price and finally agreed with the customer.

Communication and collaboration during sessions

Communication and collaboration during sessions takes place using Skype videoconference mode. It is essential that the customer uses a web camera during videoconference calls and a good internet connection (mimimum 1.5Mbps dedicated for Skype upload use). It is suggested that the customer uses Skype, a desktop or a laptop computer, a cabled internet connection in order to avoid disruptions.

Cancellations

Client will receive a refund of paid registration fees only if “Valmas Consulting (Vasileios Valmas)” receives a notice of cancellation by email to info@valmas.consulting at least 14 calendar days prior to the start date of sessions.

Client will not be eligible for a refund of paid registration fees and will not be eligible to reschedule a session if “Valmas Consulting (Vasileios Valmas)” does not receive a notice of cancellation 14 calendar days prior to the session start date.

Rescheduling

Client may reschedule a session up to 14 calendar days prior to the class start date.

Cancellations of the purchase

Cancellation of the sessions is not allowed. Online session fees are non-refundable.

Bundles

A “bundle” is a combination of sessions and consulting services sold and priced as a single product offering.

Non-cancellable components

No part of any bundles that includes both non-cancellable and cancellable components may be cancelled.

No cancellation in part

If your bundle is cancellable, it can only be cancelled as a whole.

Individual components of a bundle cannot be cancelled.

Once any component of a bundle has been used, the bundle as a whole cannot be cancelled.

Individual components of bundles are subject to the rescheduling policies as defined within these consulting policies.

Cancellation and rescheduling by “Valmas Consulting (Vasileios Valmas)”

“Vasileios Valmas (Valmas Consulting)” may cancel or reschedule a session, including a component of a bundle, at its discretion.

In the event of such cancellation “Valmas Consulting (Vasileios Valmas)” will use commercially reasonable efforts to provide notice of such cancellation 14 calendar days prior to the class start date.

Client will not be charged for the “Valmas Consulting (Vasileios Valmas)” cancellation or rescheduling.

“Valmas Consulting (Vasileios Valmas)” is not liable for expenses incurred for client’s online expenses in the event that “Valmas Consulting (Vasileios Valmas)” cancels or reschedules a session.

Amendment of services

Vasileios Valmas has the right to amend the services provided, the bundles and their respective prices at any point of time without any warning.

Personal data

When you register with Valmas Consulting as a potential client you will need to send us probably your CV (curriculum vitae), if you have any, for the initial assessment before you book and buy a service.

In that case by sending us your CV you give us (Valmas Consulting) your consensus to use your personal information included in the CV (Name, Surname, Postal address, Mobile number, email, Skype ID, any social media link/profile information), in order us to offer you our consulting services appropriately.

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